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- You're Being Played
You're Being Played
This Feels Illegal
AI used to just answer questions.
Currently, it reads emotions, predicts reactions, and guides decisions, sometimes better than humans.
Last week, I tested an AI chatbot against a trained sales rep.
The goal? Convince a hesitant customer to book a demo.
The result? AI outperformed the person.
Not because it was smarter.
However, it recognized hesitation in the customer’s tone and adjusted its approach.
It’s happening everywhere:
🔹 AI-powered interviews that read micro-expressions and rank candidates before a person even sees them.
🔹 Customer support bots that sense frustration and switch to a more empathetic tone, before you even complain.
🔹 AI-driven sales assistants that analyze your preferences and suggest products you didn't even know you wanted.
This isn’t the future. It’s already happening.
Experiment with the following prompt for a starter:
"Examine this customer email and detect any underlying hesitation or doubts. Suggest a response that reassures them while subtly guiding them toward a decision."
How to Use It to Your Advantage
Instead of worrying about AI persuasion, use it to make better decisions:
1️⃣ Test your messaging: Paste an email or pitch into AI and ask:
“How would you improve this for clarity and persuasion?”
Learn more about AI's role in refining sales communication.
2️⃣ Improve your negotiation skills: Have AI simulate tough conversations and suggest stronger responses.
Explore how AI enhances negotiation strategies.
3️⃣ Refine your leadership style: Ask AI to analyze your communication style and suggest ways to be more influential.
Discover AI's impact on leadership communication.
The people who understand this shift will move faster than those who don’t.